September 29, 2004
Notable URLs on 2004-09-29
- The Moog Synthesizer Makes a Comeback: Mr. Moog, who turned 70 this year, is still inventing. The company, renamed Moog Music, offers a variety of new products: an anniversary-edition Minimoog Voyager; various types of analog sound-effect boxes, called Moogerfoogers. And he continues to build
( HiFi History Music people_Moog )
- MoCoLoco: Zip Rug: Parisian design duo has designed an 'expandable' rug for Vitra comprised of zippered felt panels. Creating a rug that allows the user to decide length, color and pattern.
( Design Furnishings Home Innovative )
- Schwarzenegger Signs California Anti-Spyware Bill: Schwarzenegger signed an anti-spyware bill on Tuesday banning unauthorized installation of deceptive software or SpyWare
( Ca. Law people_Schwarzenegger SpyWare )
- Finally on the roads: Venturi Fetish: Venturi Fetish is the first production electric sports car in automobile history. It offers 350 Km of autonomy and a rapid battery recharge of 1,6 Km a minute or 10 minutes recharge for every 16 Km, easily covering the needs of daily urban transport
( Autos Design Environment )
- Tropos Unveils Wi-Fi Mesh Node For Vehicles: Tropos 4210 Wi-Fi mesh cell can be placed in vehicles so they can connect to existing wireless mesh networks as the vehicles move. The new node also will enable municipalities to temporarily extend the net into uncovered areas
( NetTech WiFi )
- The Invisible Train: The Invisible Train is a mobile, collaborative multi-user Augmented Reality (AR) game. These virtual trains are only visible to players through their PDA's video see-through display. This type of user interface is commonly called the "magic lens metaphor"
( Design Games Hack Inventive PDA UI )
- TiVo - Hack DirecTV Series 2: Series2 DirecTiVo w/ HMO, Networking, Moving data off, etc.
( DVR Hack Television TiVo Tutorials )
- University Business: New Lessons in Course Management: Academic CIOs can expect to see even more emphasis on content management as CMS develops. The higher ed sector is now addressing what is known as the "afterlife" of a course
( CMS eLearning.Infrastructure LMS Sakai )
- I work, therefore, IM: With IM, employers would be “able to ping employees at any moment, with a very low threshold since no one has to pick up a phone or wander over to a desk,” he said. “Employees who would object immediately to a camera monitoring their desk feel IM is
( Business Communications IM mag_RedHerring )
 Posted by ben at 11:59 PM
September 28, 2004
Notable URLs on 2004-09-28
- User Experience Resource Collection: compiled by Dey Alexander
( Patterns Reference SwDev UI WebDev )
- Google Conforms To Chinese Censorship: If Google were to display results from sites the Chinese government blocks, computer users would end up clicking on links that lead nowhere -- something the search engine has always tried to avoid.
( Censorship China co_Google Search )
- Animaris Rhinoceros: The Animaris Rhinoceros Transport is a type of animal with a steel skeleton and a polyester skin. It looks as if there is a thick layer of sand coating the animal. It weighes 2. tons, but can be set into motion by one person. It stands 4.70 meters tall
( Art Design Hack Images Innovative )
- Move over NJB3, here's the Edirol R-1 Digital Recorder: Perfect for bootlegging a concert. Just add a powered mic and a big memory card.
( Bootleg Gadgets HiFi MP3 Music )
- 43 Folders: A bunch of tricks, hacks & other cool stuff.
( Amusing Feeds GTD Organization )
- A Wingless 727 Limo?: converted an old Boeing 727-100 and converted it into a 50-seat luxury limousine.
( Amusing Autos Hack )
- Survey Says: Cell Phones Left Out: pollsters like Gallup's Steve Hanway are worried because a growing number of adults' only phone has no cord.
( Politics Research Surveys Telephone )
- SonoPrep: The SonoPrep is a hand-held ultrasound device that painlessly opens microscopic pores in a small area of the skin, allowing medication to pass into the bloodstream.
( Inventive MedSci )
- Cyclops RC car: Overtaking all other remote control cars in its price bracket the Cyclops is jam packed with functionality. Remote video and audio, laser tag, and outputs on the remote.
( Autos Gadgets RC Toys )
- PalmSource Introduces Palm OS Cobalt 6.1 for Smartphones: Palm OS Cobalt 6.1 builds on the foundation of Palm OS Cobalt and provides integrated telephony features, support for WiFi and Bluetooth and enhancements to the user interface.
( co_PalmSource Image PDA Telephone )
- Node: Location aware computers and the content and services that run on these devices, will change the way that society experiences the real world.
( GPS Hardware Linux Outdoor PDA )
- FlexWiki (MS's wiki, now opensource)
( ms_FlexWiki Scripts Wiki )
- F4 Phantom Jet Hits Concrete Wall at 500 MPH: the strength of a concrete wall built to withstand a nuclear blast
( Aerospace Testing Video )
- Escher for Real: it may come as a surprise for some, but many of the so-called 'impossible' drawings of M. C. Escher can be realized as actual physical objects
( Amusing Design Innovative people_Escher )
 Posted by ben at 11:59 PM
September 27, 2004
Notable URLs on 2004-09-27
- BMW H2R: BMW unveiled the world's fastest hydrogen-powered car at the Paris auto show on Wednesday, dubbed the H2R, capable of exceeding 300 kilometers (185 miles) per hour.
( Autos co_BMW Environment )
- Long Trip for Psychedelic Drugs: "The government was funding a lot of research about abuse of psychedelic drugs," Greer said, "but no one was funding research to use them to understand how the brain works or to treat people with psychological or medical problems."
( Drugs Innovative MedSci Research )
- Girlfriend calls police over drunk driving: "She bought him two pints of beer. They didn't argue but Mr Kerry indicated he didn't wish to get back together with her. "He was later stopped by the police. Subsequently he learned his ex girlfriend had phoned the police.
( Amusing Autos Drugs Relationships UK )
- Sony's New PSP Debut on Video: close-up video of the PSP during its first public unveiling
( co_Sony Games PSP Video )
- Xbox 2 to use Virtual PC 7 for backwards compatibility: Xbox 2 is slated to run on the PowerPC 970 chip, and current Xbox 2 developer kits are PowerMac G5s.
( Gadget Games ms_Xbox )
- VOOM "whole house DVR" Demo: The VOOM Satellite Whole House DVR is expected to be released in 2005
( co_Voom HDTV HiFi Music Television Video )
- Technology Review: Sir Tim Berners-Lee: The Semantic Web, coupled with other specifications and tools being developed at W3C, is part of Berners-Lee’s grand vision of “a single Web of meaning, about everything and for everyone.”
( *ToRead org_W3C people_BernersLess SemWeb )
- 1 Terabyte Optical Storage Disks the Size of a DVD: The 1TB disk would be double sided and dual layer. They estimate that MODS disks would cost approx. the same to manufacture as a DVD, that systems would be backwards compatible and on the shelves by 2010 or 2015.
( Research Storage )
- Adobe proposes new format for images: new Digital Negative Specification, or DNG, becomes a universal standard for the raw format. Adobe is also launching a free software tool that will allow users to convert the raw formats from more than 65 cameras into the DNG format.
( co_Adobe Photography Specifications )
- The Holy Warrior: “I think most people would have this image of a Delta commando has a tough, macho guy, and you clearly are but your emotions are just right there beneath the surface.” “Right,” says Boykin. “You want to arm wrestle?”
( Hero Military people_WilliamBoykin Religion tv_60Minutes )
- For The Record: Bush Documents: Knox says the information in the four memos that CBS obtained is very familiar, but she doesn't believe the memos are authentic. She does, however, remember Killian being upset over Mr. Bush's failure to take a physical.
( Military people_Bush tv_60Minutes )
 Posted by ben at 11:59 PM
September 26, 2004
Notable URLs on 2004-09-26
 Posted by ben at 11:59 PM
September 25, 2004
Notable URLs on 2004-09-25
 Posted by ben at 11:59 PM
September 24, 2004
Notable URLs on 2004-09-24
- Ins and Outs of Teledildonics: Yet remote interaction technology -- or, as I like to call it, teledildonics -- has as much potential to bring people together as it does to drive people apart.
( Amusing InformationAge Sex )
- First birth after ovarian tissue transplant: woman has given birth to the first baby born after an ovarian tissue transplant
( Cancer Innovative MedSci )
- CommuniGate Pro, email, calendaring, SIP based server: From email and calendaring, to instant messaging and application sharing, CommuniGate Pro supports it all from one proven, reliable platform.
( eMail GroupWare Software )
- T-Shirt Hell: t-shirts, shirts, funny t-shirts, funny shirts (nsfw?)
( Amusing Clothing )
- Running a macro automatically when a document is created, opened or closed: create a Module (Insert + Module), and write a macro called AutoOpen(). If stored in any template other than Normal.dot, it will behave in the same way as Document events
( *Work ms_VBA )
- China's Boom and the Environment: The environmental consequences of China's manufacturing boom are staggering.
( Business CH Environment radio_NPR )
- Cowboy Junkies, A Long Way from 'Trinity': "When I first started, that song (Misguided Angel) was more of a romantic story of bad boy meets good girl," she says. "Now I think... maybe it's not such a good idea," she adds with a laugh.
( *ToListen band_CowboyJunkies Interviews radio_NPR )
- LinksysInfo.org Support Site: primary support site for WiFi-Box and HyperWRT and HyperWAP Firmware.
( co_Linksys NetOps NetTech WRT54G )
- Conn. woman uses cell phone camera to help: Connecticut woman used her cameraphone to help catch a sexual predator without ever dialing a number.
( Gadgets Hero Interesting Telephone )
- Play the PlayStation Portable… in Japan: PSP Images from tradeshow
( Amusing co_Sony Games Image PSP )
- Pre-printed CD-r's for Greenday: Greenday/iTunes sell pre-labeled CD-r's for their music.
( Amusing band_Greenday co_Apple iTunes Music )
- Asterisk: The Open Source Linux PBX. Asterisk is a complete PBX in software. It runs on Linux and provides all of the features you would expect from a PBX and more.
( Linux Software Telephone )
- Roth Rewrites History with a 'Plot Against America': In Philip Roth's new novel, things turn out very differently. The Plot Against America imagines what might have happened if flying ace and staunch isolationist Charles Lindbergh defeated Roosevelt in 1940.
( *ToRead Books WWII )
- 43 Folders
( *ToRead Feeds Ideas Organization )
- Getting Things Done: The practicalities
( *ToRead Ideas Organization )
- Eastgate Tinderbox: the tool for notes: Tinderbox is a personal content management assistant. It stores your notes, ideas, and plans.
( Ideas MacOSX Organization Software )
- *protoTyping: my Getting Things Done Tinderbox document.
( Ideas Organization Software Templates )
- the flying man: the logical “next step” was to accomplish the secret dream of being able to fly like Superman or the Rocketeer
( Aerospace Amusing Inventive )
 Posted by ben at 11:59 PM
September 23, 2004
Notable URLs on 2004-09-23
- Firefox Help: most common keyboard shortcuts in Firefox,
( FireFox Reference )
- Doonesbury on "France-Bashing"
( Amusing FR Iraq Politics )
- HttpUnit: emulates browser behavior, including form submission, JS, basic http auth, cookies and page redirection, and allows Java test code to examine returned pages
( Java Scripts Testing WebDev )
- Bush Caught Again: ABC highlights Bush Lies about Kerry
( Campaign04 Liars people_Bush people_Kerry )
- At 205 MPH, Speed Thrills: motorcyclist Samuel Tilley, 20, was clocked Saturday afternoon going 205 mph on his Honda 1000. That was 140 mph over the limit on U.S. Highway 61.
( Amusing Autos Law Mn. )
- Odds & ends / Minn. trooper writes 205 mph ticket: The State Patrol officer arrested the faster rider, 20-year-old Stillwater resident Samuel Armstrong Tilley, for reckless driving, driving without a motorcycle license -- and driving 140 miles per hour over the posted speed limit of 65 mph
( Amusing Autos Law Mn. )
- The device that rocks the cradle: Acting as a virtual nanny, the device works on similar principles to baby monitors currently on the market, with a handheld device for parents linked up to a sensor attached to a cot
( Baby Furnishings Inventive Kids )
- Shoulder Dolly�: system allows moving heavy and bulky objects safely over adverse terrain, yet gives the sensitive control necessary to navigate
( Clothing House Inventive )
- Most lucrative college degrees: The Class of 2004 is faring well, with a special nod to the English majors.
( Economy Jobs )
- Electoral votes in proportion to popular vote: Amendment 36 would scrap the traditional "winner take all" system and award Colorado's electoral votes proportionally, based on popular vote. It would be the first such system in the nation
( Campaign04 eVoting Legal Politics )
 Posted by ben at 11:59 PM
September 22, 2004
Notable URLs on 2004-09-22
 Posted by ben at 11:59 PM
September 21, 2004
Notable URLs on 2004-09-21
- Summer Vacation at Burning Man.: Our babysitter, Luna, is awesome. She said we don't need to eat our vegetables, because they represent agronomic tyranny. And she's taking us to a rave later.
( Amusing BurningMan Stories )
- Michael Moore Che Guevara T-Shirt: we're going to donate a portion of the profits from the sale of Che Moore shirts and buttons to MoveOn PAC!
( Amusing Campaign04 Clothing people_Che people_Moore Politics )
- Che Storm Trooper
( Amusing Clothing people_Che )
- Building the Playa Phone: Making the impossible phone was easier than it sounds because my friend, fellow EFFer and campmate John Gilmore has a 2-way satellite internet connection (from Tachyon), and brings the dish to Burning Man to share it.
( Amusing BurningMan Telephone )
- OVOLAB - Phlink: Caller ID Log, record messages, email vmail, remote control via dial-pad.
( MacOSX Software Telephone )
- XHTML Quicktime Object: The method currently used to embed Quicktime movies into pages relies on the embed tag which, while widely supported by browsers, has never been part of any W3C standard.
( WaSP WebDev XHTML )
- min-height: fixed;: There’s no reliable way to place elements inside a parent and then have it expand gracefully along with the elements, if the parent has a starting height value.
( CSS Tutorials WebDev )
- The BlogBox Project: Blogboxes provide exciting, instantly deployed functionality for your blog or Web site. They are free for non-commercial use.
( Interesting Scripts WebDev )
- StickyBrain: Stickies on Steroids
( MacOSX Organization PKB Search Software )
- NPR : Ali G: Fooling Serious Interviewees, All for a Laugh: Sasha Baron Cohen -- aka Ali G, host of Da Ali G Show on HBO. Cohen, in the character of a Cockney-accented, dim-witted wannabe "wiseguy," regularly fools government officials and other interview subjects
( Amusing Journalism people_AliG radio_NPR )
- Advanced Bash-Scripting Guide: An in-depth exploration of the art of shell scripting
( Bash Scripts Tutorials )
 Posted by ben at 11:59 PM
Education
University of California, Irvine
Business, Software Development & Information Systems
During my tenure at UC Irvine's Merage School of Business, I attended dozens of courses and lectures on Management, Business, Software Development, Technology, Information Systems, Process Engineering, and Project Management.
Pacific Conservatory for the Performing Arts
Design and Technical Theatre
- Focused on lighting and set design.
- Experienced with production implementation, run crews, and theatre operations.
- Experienced in the DA, ME, ATD, and ASM roles.
 Posted by ben at 09:17 AM
Comments (0)
Honors and Awards
- Certified Pragmatic Product Manager.
- Stage6 EMR Adoption, HIMSS Analytics -- Engineering project manager for Midland Memorial EMR implementation, one of only 12 HIMSS Analytics EMRAM Stage6 hospitals in the US.
- RH100 Award, Red Herring Magazine -- Member of Medsphere management team.
- Panelist, UC Irvine -- Panelist at UCI OCTANe, Open Source.
- Top 50 Intranet, CIO Magazine -- Primary architect and product manager for the Catalyst Intranet system at the Merage School of Business, UCI.
 Posted by ben at 09:16 AM
Knowledge
I have familiarity with the following technologies and products:
OS Experience: Solaris, Linux, FreeBSD, BSDi OS, Digital Unix, Next/OpenStep Mach, DOS/Windows, WinNT/2k/XP/2k3, MacOS(7-9 & X), Netware 3.x.
Server Software: Email Services: qmail, sendmail, popper, imapd (WU & Cyrus), MS Exchange, Scalix. SCM: CVS, SVN, Bzr, HG. HTTP Services: Apache, IIS. Databases: Postgres, MySQL, MS SQL Server, BDB, Intersystems Cache, GT.M. Other Services & Tools: Samba, NFS, NIS, Bind.
Technologies: MS Terminal Services & Citrix ICA. XML. Server side web processing with PERL, mod_perl, PerlEX, ATG Dynamo, JSP, ASP, Velocigen, PHP, Ruby on Rails, and similar web-based scripting languages. Development: C# (Mono & .NET), Java, Delphi, MUMPS, Ruby, Python. Interfacing: HL7, SOAP, XML-RPC.
 Posted by ben at 09:15 AM
Comments (0)
Contracting & Consulting
In 1996 a small group of like-minded information specialists came together to form a technology-consulting firm, The Singularity Group. Since that time, Singularity Group has teamed with a number of organizations both as contract developers and as technology consultants.
As a partner in the firm, I have worked with a mixture of business and non-profit organizations, from traditional small enterprise to pure Internet organizations. Some of the companies I have assisted with technology implementation and process engineering are: eBuilt, Focus Dance Center, GNet.com, iLeads.com, Superior Business Network, and the Western Association of College and University Business Officers. I have also volunteered my expertise and time at Irvine's public radio station, KUCI, and at the Newport Beach non-profit, Girl's Inc.
 Posted by ben at 09:05 AM
Comments (0)
Primary Architect - Catalyst
Catalyst is GSM's instructional intranet site. Catalyst is an online syllabi publishing, archiving and distribution system. The system's development began in August of 1997. The first version was available for use four months later for the winter 1998 quarter. Version 1.0 was java servlet-based.
In summer of 1999 we introduced a completely re-factored version (2.0), written in PERL using the Velocigen CGI accelerator (a mod_perl like system for Windows). This new version incorporated the online syllabi and directory aspects of version 1.0, but added a better interface, plus additional modules via a more extensible plug-in architecture. Since that time, modules have been completed for grades distribution, online quizzes, real-time polling, assignment uploading, integrated discussion boards, registration syncing (EDI), mailing lists, online resumes, surveys and more. Catalyst is now the framework for all internal intranet and administrative web applications, such as student record management, career services, and help desk management.
Following the release of version 2.0, my group packaged and sold the system to the Krannert School of Management at Purdue University, creating a significant revenue stream for GSM's continued development work. In 2001 Catalyst was purchased by the Haas School of Business at University of California, Berkeley.
The system developers were honored to accept an invitation to the Harvard Business School to speak and demonstrate Catalyst to their development and technical staff in the summer of 1998. In the Spring of 2000, Catalyst was recognized as one of the top 50 Intranet systems by CIO magazine.
 Posted by ben at 08:53 AM
Comments (0)
Master Electrician, PCPA Theaterfest
1994 - 1995
As the Pacific Conservatory for the Performing Arts (PCPA) Theaterfest Master Electrician I was responsible for maintaining all aspects of the theaters' electrical and lighting equipment. It was my duty (with a staff of 8) to maintain 2 main and 1 minor stage (approx 1500 seats total) in two different cities. Additionally, I was responsible for overseeing inventory, transportation, rigging, setup, run crews, breakdown and maintenance of all lighting and electrics equipment during a production cycle while maintaining the budget parameters and strict timelines.
 Posted by ben at 08:30 AM
Comments (0)
MBA Computing Manager, University of California at Irvine
1995 - 1998
As the MBA Computing Manager for the GSM, I was responsible for all aspects of full-time MBA student computing. Each incoming student is required to posses a laptop computer for use as an academic tool. With a staff of six, I managed MBA computing support, computer training, and networking resources.
In addition to the laptop programs, I managed the GSM labs (40 seats each), and assisted in maintenance of our Electronic/Networked Case Study rooms (70 networked seats per classroom.). I frequently interfaced with vendors, sales representatives, and technical support personnel; settling pricing, service, and support contracts.
 Posted by ben at 08:23 AM
Comments (0)
Interim CIO, University of California at Irvine
2000
The unexpected departure of the Graduate School of Management's long-time CIO presented an opportunity to expand my experience base. I was recommended and selected as the interim CIO while a national search for a permanent CIO was conducted.
As CIO, I was tasked with overseeing the department's on-going projects, infrastructure and operations while serving on the search committee for our new CIO.
My duties included leading a full-time staff of 16 technical professionals and developers, controlling the 1.2 million dollar budget, completing the various administrative tasks and interfacing with the school's Dean as an acting member of his administrative council. I directed an organization responsible for over 1100 desktop and mobile workstations, 15+ Windows & *nix servers, and 7 world-class electronic classrooms.
 Posted by ben at 08:23 AM
Comments (0)
Director of Technology, Medsphere Systems
2002 - 2003
Medsphere Systems a start-up enterprise, sought my assistance to plan and organize in two critical areas; technology and operational planning.
However, due to the fledgling nature of the business, I found myself working closely with C-level executives assisting in establishing technology roadmaps, operating processes, project planning, product strategy and marketing. My responsibilities included website development, vendor contract management, project oversight, planning Medsphere's marketing campaigns and establishing a presence at industry conferences.
 Posted by ben at 08:23 AM
Comments (0)
Web Services / Development Manager, University of California at Irvine
1998 - 2005
As the Development Manager at the Graduate School of Management (GSM) at the University of California, Irvine, I manage the development team charged with the creation, extension, maintenance and operation of our award winning web-based course delivery and management system, Catalyst (see Primary Architect below). Catalyst has allowed me to both manage a long-term development project and act as the primary architect of a major system.
As the Manager of Web Services for GSM, I am responsible for all aspects of the Web support, administration and development. The web team manages three major and four minor websites. This includes administration of two production Win2k/2k3 servers running IIS, MS SQL Server and multiple (Win/*nix) development servers. The team uses ISAPI, ASP, Java and PERL technologies to complete development and process improvement projects for all units at GSM. Until recently, my team was tasked with all student training. Every Fall we prepared, scheduled and executed computer training for the ~350 incoming students.
In these roles, I am responsible for budgets, personnel issues, business/process analysis, project proposals, project scheduling, overall systems design, performance, stability and occasionally instruction.
 Posted by ben at 08:23 AM
Comments (0)
Interim CTO, Medsphere Systems
2006
During Q2 of 2006, Medsphere underwent some turbulent changes, including replacement of several key executive level staff members and founders. I was asked to assist by working in the office of the CTO until a replacement could be hired. All Development, QA and IT staff reported to the office of the CTO during this period. I was tasked with maintaining a steady development process and staff retention during the leadership change. Additionally, I participated in development of executive management strategies and corporate policies. Acted and continue to act as an adviser to Medsphere board members.
 Posted by ben at 08:21 AM
Director of Engineering & Development, Medsphere Systems
2005 - Present
During my second tenure at Medsphere Systems, my responsibilities included system implementations at customer sites, delivering new products, and managing corporate IT.
Implementation Engineering
- Participated in sales activities such as (technical) discussions, presentations, and contracting with prospects.
- During implementations, I managed the engineering efforts on system design and architecture (including hardware, software, and interfacing).
- Led engineering teams responsible for interface and enhancement development, including project planning and control, go-live support efforts, and on going (technical) account management.
Product Development
- Managed four distinct product development areas, each further divided into project specific teams. Invested significant time in developing and retaining staff, focused on coaching and mentoring team leads in people management and growing individual contributors to become technical leads and architects.
- Implemented the Scrum agile development methodology (for appropriate projects). This included Scrum managed planning and control practices, state-of-the-art source control management, automated continuous integration and build services, developer code review, automated testing and QA-controlled defect management.
- Managed a diverse technology portfolio (new and legacy development) including C#, Java, M, Delphi, and various scripting engines (Python, Ruby and PHP), as well as multiple database platforms, such as MySQL, BDB, Cache and GT.M.
- Per company strategy, I managed the open source releases of multiple core products, tools, and supporting libraries. I gained familiarity with parallel open and closed source development practices, licensing considerations and open source community building.
Information Technology Management
As with many companies of Medsphere's size and maturity, IT operations and support is owned by the technology group. I managed Medsphere's small team of IT helpdesk and server/network operational staff. This team was responsible for IT project planning, budgets, end-user support, equipment procurement, (intra and extra) networking, data center operations and telephony, at both Medsphere offices, multiple co-location centers, and for all remote employees.
 Posted by ben at 08:20 AM
Objective
My professional objective is to find employment with a progressive and innovative enterprise that emphasizes team goals. I am seeking a position that challenges my abilities to lead a team, assisting with product management, design, and development, ultimately delivering high-quality product.
 Posted by ben at 08:17 AM
Comments (0)
September 20, 2004
Notable URLs on 2004-09-20
- College backs off Wi-Fi ban: "We've seen substantial growth of hot spots in campus housing, which has led to interference between apartments," McGregor said. "Folks will have to figure it out individually."
( dept_FCC Law Policy Schools WiFi )
- Nixon Lives! - Special prosecutor Patrick J. Fitzgerald beats the press: I know I'm coming off like some ACLU worrywart, but there's evidence that Fitzgerald has no compunctions about using the grand jury process to intimidate reporters from digging for other national security stories
( Journalism Law Op-Ed people_Nixon people_Plame_Wilson people_Woodward )
- Pennsylvania - Is Kerry going to blow it here, too?: the exact same corrosive stump speech he's been giving for two months: how he, like John Edwards, got his job for being "sexy" and having "great hair." His speech is not just tired; it's practically been embalmed. And yet the guy next to me is going nuts
( Amusing Campaign04 people_Cheney people_Kerry Politics )
- Respek! - How does Ali G keep conning famous guests?: The joke won't work when they know he's a fiction. The only way to save Ali may be to send him even further afield—to find yet another country as pompous and credulous as America. But that's a tall order.
( Amusing Journalism people_AliG Television )
- Print me! Stick me! Then drift away...: Response to the "International CXT" truck.
( Autos Environment )
- The Archos Gmini 400: think of the new Gmini 400 from Archos as a personal video player in the first place. Just completely push that thought out of your mind and try and think of it as a 20GB MP3 player
( co_Archos Gadgets MP3 Music Review Video )
- Funk Logic: Rack Filler Panels with a Bunch of Stuff All Over 'em
( Amusing Audio Gadgets )
- RadioShark: The RadioSHARK can record any AM or FM radio broadcast in real time. You can also program it to record a scheduled show, or to ‘pause’ live radio
( Gadgets Music PVR Radio )
- LEGO(c) Building Instructions and Catalogs: Scans of historic and new instruction manuals
( Legos Reference Specifications )
- Smart Tag Reading Washing Machine: Japanese Dai Nippon Printing Co. has developed a washing machine that can read smart tags and inform users of the best method of washing of clothes.
( Gadgets Home RFID )
- To Err Is Divine by Agota Bozai: satire here is directed at East European politicians who have made the transition from venal communism to exploitative capitalism with impressive ease. Desperate to increase the town's tourism industry, the mayor constructs an international healing center
( *ToRead Books Interesting MedSci Religion )
- Talk Like A Pirate Day - September 19: Welcome to the one and only, official, accept-no-substitutes Talk Like A Pirate Day Web site.
( Amusing )
- Strip Maul: Now, with Israeli PM Sharon planning to withdraw from Gaza by the end of next year, the inexperienced young men who control Hamas--the top leadership has been wiped out by Israel--are bitterly divided over how to respond.
( Isreal org_Hamas people_Sharon place_Gaza Politics )
- Rather Flawed: CBS can clear its name in the Killian memo controversy by following these three tips: Find the original docs, acquire a typewriter from the same era, and track down some additional Killian memos.
( people_BenBarnes people_Bush people_Killian people_Rather Politics tv_60Minutes )
 Posted by ben at 11:59 PM
September 18, 2004
Notable URLs on 2004-09-18
 Posted by ben at 11:59 PM
Sprint PCS Customer Service
Last week my year old Treo 600 started acting funny. It was resetting itself and dying randomly -- the only way to bring it back was to put it back on its charger. I finally broke down and completely wiped my install and started re-installing all my software (and data!) from scratch.
It lasted about a day, then while (ironically) at the Verizon store buying Tedd his new phone (birthday gift), it just gave up. I, obviously, immediately suspected sabotage by the tricky Verizon sales people.
OK, so this must be a hardware problem. To be fair to the Treo, it's survived for a year living with me. I know I've introduced it to several cement floors in that time... so I can't really blame the phone.
The reasons I kept my Sprint account and insured my phone after leaving Medsphere were, 1) at the time they were the only company offering reasonable all you can data services and 2) their customer service was very good. I figured I'd encounter the same helpful folks.
I called into the support line expecting that they'd diagnose over the phone and ship a new Treo out. While the support person was able to diagnose that the phone needed to be replaced, he couldn't ship one out. I had to go to a store with a technician before they could approve the replacement. The closest store with a technician (I had to ask this!) is in Fountain Valley, 20 minutes away, and not the store less than a mile from my house. Grrr. Fine.
I drove to work last Wednesday, specifically so I could take the phone to Fountain Valley. I love walking into a store and standing around trying to figure out who is supposed to help me. After a few minutes someone noticed me. She wrote up the phone and told me to come back in 30 minutes. I walked the strip mall twice, and then stood around the store for the remaining 29 minutes. Finally someone asked me if I was waiting for something... gah.
Sprint Woman: We are going to have to replace your phone. It will take three to five business days. Then you can come pick it up.
Me: Ummm, this store isn't convenient to get to, especially since there's a store less than a mile from my house (versus 15+ miles). Can you ship the phone to that store instead?
Sprint Woman: Well, you can take your phone there with this receipt saying the phone needs to be replaced, but they'll probably have to diagnosis it again anyway.
Me: Well, they can't do that because they don't have a technician there -- that's why I drove here in the first place.
Sprint Woman: Oh yeah, then no, ... you can't.
Me: Okay, so can you ship the new phone to my house and I'll ship back the old one?
Sprint Woman: Oh. ... No, we can't do that.
Me: So in 3-5 business days someone from this store is going to call me and I'll have to drive back up here to pick it up?
Sprint Woman: Yes. Is that OK?
Arrrrgh! Did you not listen to anything we just talked about?! No, it isn't OK. It's lame.
I did get a new (reconditioned) phone on Saturday (which was nice -- it hadn't even really been a full 3 business days), and the customer service was handled by a girl that barely communicated what she was doing, acted like a teenager (messing with her own cell phone and chatting with the other reps while "helping me"), and when the Vision service wouldn't provision in the store said, "Oh. Just try that again later..." leaving me to wonder if I'd have to come back to this store when it didn't work "later".
Why is it that customer service EVERYWHERE is so bad these days?
 Posted by ben at 01:30 PM
Comments (0)
September 17, 2004
Notable URLs on 2004-09-17
 Posted by ben at 11:59 PM
September 16, 2004
Notable URLs on 2004-09-16
- Orac3: final article in the series covering the Orac? project. The project was hatched over a year ago, inspired by vintage British sci-fi, with the goal to create a clear-cased computer where everything on the inside looked as good as the outside, and from all
( Amusing CaseMod Hack Hardware )
- Theme park takes visitors to RFID-land: wirelessly signal their whereabouts to reading devices throughout the 140,000-square-foot facility. Visitors can locate other members of their group by using touch-screen kiosks throughout the park that are linked to the system
( RFID Security )
- 1999 Google Hardware: Now which keyboard do I use?
( Amusing co_Google History Legos Photography )
- Kids' Hormones: A Growth Industry: "What we don't know is what's going to happen 30, 40 years down the road,' says Braunstein. "But that's true of any drug." His mother says it's worth it: "I could honestly look him in the face and say, 'Michael, I tried the best I could. And I got you a
( Ethics MedSci tv_60Minutes )
- Robert Duvall Does The Tango: On his famous napalm line: “People come up to me on the street and they figure only they and I know that line. And nobody else in the world but us two share that,” says Duvall
( Amusing Cinema people_Duvall tv_60Minutes )
- GOP Slams CBS On Bush Memos: CBS News has said the report did not rely on assessments made by the two examiners quoted in the ABC report, and found it notable the secretary affirmed the content of the documents
( Campaign04 Military people_Bush Politics tv_60Minutes )
- New Questions On Bush Guard Duty: While Sen. Kerry has been targeted for what he did in Vietnam, President Bush has been criticized for avoiding Vietnam by landing a spot in the Texas Air National Guard - and then failing to meet some of his obligations.
( Campaign04 Military people_Bush people_Kerry Politics tv_60Minutes )
- Transcript: Barnes On Bush: And I've been quoted and misquoted. And the reason I'm here today, I really want to tell the story. And I want to tell it one time and get it behind us. Sid Adger (PH), a friend of the Bush family, came to see me and asked me if I would recommend George W
( Campaign04 Military people_BenBarnes people_Bush Politics tv_60Minutes )
- escapism audio
( *ToDownload Music )
- Business Scorecards Accelerator: a Web-based solution that enables employees at all levels of the enterprise to simplify the measurement of key performance indicators (KPIs) and visualization of business strategies.
( Business Management MS_Office2k3 )
- Nature has asked the two candidates 15 questions about their science policies.: what will another four years of George W. Bush mean for science, compared with a term under Democratic challenger John Kerry?
( Campaign04 people_Bush people_Kerry Science )
- Prez Arnie?: Rep. Dana Rohrabacher's proposal would allow anyone who's been a U.S. citizen for 20 years to run for the nation's highest office. That would include Arnold Schwarzenegger, bodybuilder, movie star and now governor of California.
( Constitution Law people_Schwarzenegger Politics )
- 'Proof': Photos from the Golden Age of Rock Music: celebrity photographer Jim Marshall on Proof, a new book featuring his iconic pictures of musicians such as Janis Joplin, Johnny Cash and The Beatles
( Art Books Music people_Hendrix people_JimMarshall people_Joplin Photography radio_DaytoDay )
- Brazil Switches from Microsoft to 'Open Source' Software: the Brazilian government's efforts to save money by switching the nation's computer operating system from Microsoft to free, "open source" software
( BR co_Microsoft Opensource radio_DaytoDay )
- Dictionary of English slang and colloquialisms of the UK: A monster online dictionary of the rich colourful language we call slang... all from a British perspective,
( English Reference UK )
- Hit the Road, Mac: It might be the most perfectly integrated computer-car on the planet. Its brain is a disemboweled 450MHz Apple G4 packed into a windowed fiberglass case in the trunk. Jirout replaced a stock plastic dashboard with a custom wood-and-leather version that ac
( Autos CaseMods co_Apple Hack MaxOSX )
- Textpattern: A flexible, elegant, easy-to-use content management system for all kinds of websites, even weblogs.
( Blogs CMS Scripts )
- New political group pokes fun at Kerry's football gaffes: Two Washington-based lawyers supporting President Bush's re-election have registered an advocacy group, Football Fans for Truth, as a Section 527 organization
( Amusing people_Kerry Politics Sports )
- A 'Shiite Strategy' in Iraq?: British colonies would often favor a single group as a quick means of gaining stability. Almost always the results were ruinous: a trail of civil war and bloodshed. If Allawi and the United States make the same mistake, there will be 140,000 American troo
( Iraq Military Op-Ed Politics Terrorism )
- An Anime for Deep Thinkers: The difference between subtitles and dubbing is the difference between reaching for an art house or a general audience; the film's distributor, Go Fish Pictures, seems convinced that Ghost in the Shell 2 will appeal to a more discerning demographic.
( Anime Cinema Reviews SciFi )
- Don't Mess With Librarians: What got many librarians' dander up was Section 215 of the law, which stipulates that government prosecutors and FBI agents can seek permission from a secret court created under the Foreign Intelligence Surveillance Act to access personal records -- every
( CivilLiberty CyberLaw dept_Justice PatriotAct Security )
- Freedom Tower Will Be Green Giant: "The long-term goal is to create carbon-negative buildings," said Battle. "Buildings consume half of all the energy in the world, but they should be giving back energy instead of taking it,"
( 9/11 Architecture Design Environment N.Y. )
- Yellowlane - Icon Collections: Icon Collections -- A special category where you, the beloved surfer, can download freaking gorgeous desktop icons for the operating system of your choice
( Feeds Icons )
 Posted by ben at 11:59 PM
September 15, 2004
Notable URLs on 2004-09-15
 Posted by ben at 11:59 PM
September 14, 2004
Notable URLs on 2004-09-14
- Federal Ban on Assault Weapons Expires: Now, some gun manufacturers are planning to give away high-capacity magazines as bonuses for buying their weapons. Sales of formerly banned gun accessories, such as flash suppressors and folding stocks, are also expected to take off.
( CivilRights GunControl people_Bush Politics Weapons )
- Are You Better Off Now Than You Were Four Years Ago?: Politicians lie, but numbers don't (but stats do). How does the economic record of Bush, Jr. (and Sr.) stand up against Clinton's on Unemployment, Job Creation, the Stock Market, and the Budget Surplus/Deficit.
( Economy Jobs people_Bush people_Clinton Statistics )
- Idea Recording: focuses on the important activity of always being prepared to write down unexpected ideas and thoughts
( Creativity Innovative )
- Quick Outliner: With this outliner you can store various information into tree-like structure with folders and notes. You can use strong BlowFish encryption to secure your data
( Security Software Win32 )
- We Should Have Known - The warning bells were ringing over 60 Minutes' Bush documents.: CBS's subsequent assertion that the documents were provided by "unimpeachable sources," which is meant to quiet doubts, only increases them. Sources, plural? More than one person has access to Col. Killian's personal file? That's surprising, given that Co
( Military Op-Ed people_Bush people_Killian tv_60Minutes )
- Free Culture: by Lawerence Lessig
( Books CopyRights CyberLaw Legal Op-Ed people_Lessig )
- Florida Republican Voters Told to Use Absentee Ballots: The look on bush's face says it all. "Make sure your vote counts," it states. Logically, that says they've known all along that your vote WON'T count if it's cast by machine.
( eVoting Fl. Politics RNC )
- Cats For Kerry!
( Amusing Campaign04 Cats people_Kerry )
- map of springfield
( Amusing Cartography tv_Simpsons )
- Wink: a Tutorial and Presentation creation software, primarily aimed at creating tutorials on how to use software
( eLearning Flash Software Win32 )
- Instiki: a Wiki Clone
( Ruby WebDev Wiki )
- Acura NSX To Ferrari F50
( Amusing Autos Hack )
- Market set for end of assault-arms ban: Gun manufacturers are gearing up for a wave of business once the ban ends. They're offering promotional coupons online for extras such as free flash suppressors and boxes of high-capacity 15-round magazines.
( CivilRights GunControl Weapons )
- Google Moves Toward Clash With Microsoft: Google's strategy is to move quickly while Microsoft is still developing its Longhorn version of Windows, adding programs and services like its recently announced Gmail electronic mail program.
( Business co_Google co_Microsoft Search )
- Opponents Call Putin's Overhaul Plan a Step Back: Mr. Putin argued once again that Russia was ill-prepared to fight terrorism and said that the country needed a more unified political system. His proposals on Monday, however, made it clear that for him, unity meant a consolidation of power in the executi
( people_Putin Politics RU Terrorism )
- Centralia PA - Underground Mine Fires burning since 1961: in the heart of the Anthracite coal region of Pennsylvania you may have come across a detour of 61 at the top of a hill in a community called Ashland
( Energy Interesting Pa. )
- Academic Skills Center: On-Line Study Skills Improvement Information
( Kids Organization School )
- What Does the Second Amendment Say About the Right To Own Guns?: The Supremes said: In the absence of any evidence tending to show that possession or use of a [shotgun] at this time has some reasonable relationship to the preservation or efficiency of a well regulated militia, we cannot say that the Second Amendment gu
( GunControl Legal Politics Weapons )
- Things You'd Like To Say At Work, But Can't
( Amusing )
- "What If Bush Wins" by a panel of 16 experts: Predictions on the likely consequences of a second term for President Bush
( Op-Ed people_Bush Politics )
- Search engine optimization services and articles
( Reference SEO WebDev )
 Posted by ben at 11:59 PM
September 13, 2004
Notable URLs on 2004-09-13
- Common fonts to all versions of Windows & Mac equivalents: list with the standard set of fonts common to all versions of Windows and their Mac substitutes
( Typography WebDev )
- SMTP + SFP working group: If I am wrong we're all in trouble because a mail standard that's encumbered in such a way that open source MTA's cannot distibute code written to support the standard is *NOT* a usable standard
( eMail Specifications )
- UI Patterns and Techniques: Each of these patterns (which are more general) and techniques (more specific) are intended to help you solve design problems. They're common problems, and there's no point in reinventing the wheel every time
( Design Patterns UI )
- International 7300 CXT: Your eyes don’t deceive you. Claimed GVW is 25,999 lbs. Ironically the company motto is "The brilliance of common sense."
( Autos Environment Stupid )
- Fraud: Absentee Votes Worry Officials as Nov. 2 Nears: officials say they are worried that the brashness of the schemes and the extent to which critical swing states have allowed party operatives to involve themselves in absentee voting - from handling ballot applications to helping voters fill out their ball
( Campaign04 eVoting Fraud )
- Abu Musab al-Zarqawi: Rumsfeld states no link between Zarqawi & Al Queda. Most Iraqis don't see Zarqawi as a hero. And after last week's widespread attacks against Iraqis, even some supporters of the insurgency criticized the strikes and jihadists who seemed to be behind them
( Iraq people_Rumsfeld Terrorism )
- New Navistar pickup towers over offerings from Hummer, Ford: At 258 inches, or 21-1/2 feet long, the CXT's about 4-1/2 feet longer than the new Hummer H2 pickup, and about 2 inches longer than the F-350 Crew Cab. But it really towers over what's on the road now is in height, at 108 inches, or 11 feet
( Autos Environment Stupid )
- Paris's new slant on underground movies: La Mexicaine de la Perforation, a cell of "urban explorers" whose mission is to "reclaim and transform disused city spaces". The LMLP cinema, with restaurant and bar, was open for a 7 week season, showing a suitably subversive programme
( Amusing Cinema Culture FR Innovative )
- Cream for Vim: The easy-to-use free text editor for Windows and Linux
( Software Win32 )
- ntop - network top: ntop is a network traffic probe that shows the network usage, similar to what the popular top Unix command does
( Linux NetOps Software Utilities )
- 32 Hours 7 Minutes
( Autos Cinema Racing )
- PatternStories: DesignPatternsReferenceCard
( Patterns Programming SwDev )
- EFF: Television Front of Liberation Digital: Starting next year, all makers of HDTV receivers must build their devices to watch for a broadcast "flag" embedded in programs by copyright holders. When it comes to digital recording, it'll be Hollywood's DRM way or the highway.
( CyberLaw DRM Legal )
- Heaven Sent - Does God endorse George Bush?: it's hard to recall another instance of a presidential campaign so confidently promulgating the idea that its candidate had divine endorsement. The potentially dangerous implication is that since God put George W. Bush in the White House, opposing him is
( Amusing Campaign04 Op-Ed people_Bush Religion )
- A 15-year-old boy steals thousands...: “This is a highly intelligent child,” Baker said. “He did tell us that when he was thirteen, that if the courts would have been harder on him, he wouldn't be where he was today.”
( Crime IdentityTheft Kids )
- Personality test based on Jung - Myers-Briggs typology
( Personality Reference )
- Magical Macintosh Key Sequences: Collection of poorly documented key-sequences
( MacOSX Reference )
- 'Star Wars' emerges from darkness: 600 G5 computers with the equivalent of 378 terabytes HDD are used. The system divides the film into segments and applies fixes, identifying flaws by comparing neighboring film frames. The team checks the processed scenes daily, frame by frame.
( Cinema co_Lucas Interesting )
- MyersBriggs.org: the right place for clear accurate information about psychological type and the Myers-Briggs Type Indicator? instrument
( Personality Reference )
- Insurance discounts for 'blackbox' data: it gets copied by other insurance companies," he said. "Pretty soon you don't have any choice. "You have to surrender all that data to insurance companies or they won't insure you," he said.
( Autos Insurance Privacy )
 Posted by ben at 11:59 PM
September 12, 2004
Notable URLs on 2004-09-12
 Posted by ben at 11:59 PM
September 11, 2004
Notable URLs on 2004-09-11
 Posted by ben at 11:59 PM
September 10, 2004
Notable URLs on 2004-09-10
 Posted by ben at 11:59 PM
September 09, 2004
Notable URLs on 2004-09-09
- Choosing a Templating System: Luckily for you, you are not the first to think it might be nice to get the HTML out of your code. Many have come before, and more than a few have put their contributions up on CPAN
( PERL WebDev )
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